Ilse French on LinkedIn.
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Are you ready for your competitors to become your partners and clients in the platform economy?
Speed of execution is the ultimate competitive edge in customer experience The challenges most traditional organisations face are that of old models/structures, mindsets, behaviours and legacy systems.
A top concern today for CEO’s is how to attract and maintain the right talent. As this will become even more challenging; it’s time to rethink how to optimise talent using a hybrid of the skills from inside and outside the organisation
This may be true, but all growth and success will not be equal. Less than 20% of platforms succeed.
Today 7 of the worlds most admired brands are digital platforms. Everyone wants to be the next Amazon, Apple, Ant Financial, WeChat or Netflix in their industry.
Taking an industry platform lead in creating and capturing value can transform the industry operating model and the Real Estate industry will be no different.
The world’s getting increasingly complex. There is much more data, many more choices and a myriad of decisions.
Customers are craving simplicity; they are “over satisfied” and organisations are finding themselves spending to stand still. This brings up the question whether innovation today is really focused on the need or the problem the customer is trying to solve?
The world’s most disruptive brands understand the power of design thinking and simplicity. We love the Google home page as a search engine. It’s simple, no advertisements, no weather forecasts and no news updates. It fulfills our need to find content in a simple manner.
The obvious answer is before you have to, the reality is that if you haven’t started it may be too late. For most companies the rate of change inside the organisation is much slower than the rate of change on the outside.
Most players believe that they are innovating and creating differentiating experiences by listening to the needs of their clients. The reality is that they are in fact just catching up with the competition and creating expected experiences.
The greatest opportunity in business today - Bridging the gap between linear and exponential thinking.
With #occupiers demanding more flexibility and shorter-term #leases #customerloyalty will be driving #realestate value for investors.
In just 10 years, by 2029, we will most likely be looking back at the world we know today in the same manner we are looking at the 1980’s today.
Statistics may vary but the vast majority of (#digital) #transformation projects have not met expectations, overran in delivery time, accomplished minor improvements or failed .
When Reed Hastings founded Netflix after having to pay a $40 penalty for the late return of a Blockbuster movie he already knew that the industry required a new operating model..