We work with organisations to consider what the future may look like
Where they are now and how they want to position themselves
We provide a multi layered independent perspective on transformation strategies balanced between generating immediate value and transforming for the future.
Our approach
We help organisations in the following areas of transformation
Problem solving innovation
We help organisations use a design thinking framework around the needs of internal and external stakeholders to identify the problems to be solved at outset of transformation.
This process involves unlearning and a bottom up approach focusing on the specific problem rather than the solution. The outcome is to identify, at the outset of transformation, a set of viable problems to be solved which will position the organisation within the industry to achieve superior long-term returns.
Why is a focus on problem solving and new operating models important TODAY?
It takes time to change the way we operate; a culture shift and unlearning. A focus on problem solving at outset of (digital) transformation ensures that expectations are achieved.
“Question the problem, question the assumptions and question the alternatives”
Impact of escalating risks and disruption
We identify which parts of the business are most vulnerable using a risk assessment and determine the possible impact on value.
Consideration is given to threats and weaknesses but also to opportunities to create a competitive advantage.
Most disruption is fueled by exponential technologies and new business models. It’s key to look beyond what the technology was designed for and understand what it can do in the context of the organisation or industry.
Technology has changed the way organisations create and capture value, resulting in new digital operating platforms where value capture is often skewed. Our in-depth knowledge of the operating modes of some of the world’s most influential companies helps Real Estate organisations understand why some fail and others succeed.
We partner with the organisation to determine how technology may commoditise the current value proposition and how to eliminate any non-value add layers in the organisation using technology.
“Customer needs are no longer defined in terms of a product or service but rather through customisation, convenience and experiences as technology has changed expectations and possibilities”
Business operating model
(Data, Technology, and People)
We support organisations to translate problem solving and disruption into actions using technology as the enabler to transform how the organisation operates.
The focus is on creating a partnership between business operations and technology.
This results in data led decision making and automation of business processes with the primary view of creating and capturing value
We help organisations to position data management at the core of the business as a key corporate asset. The integrated data framework empowers the organisation to fully leverage the information and insights for better decision making.
The Real Estate data challenges
Lack of data integrity
Inefficient collation of third party source data
Decentralised data being stuck in silos
Meeting information demands of different stakeholders
Complying with privacy and governance requirements
Measurement framework
Transformation strategies have inherent uncertainties which require different measurement criteria to traditional KPI’s at each phase of the transition.
We help organisations define the necessary measurement criteria to be able to evaluate outcomes and identify early warning signs. This empowers the organisation to monitor the project with the safety of being able to ask the right questions.
“Its crucial to define the right measurement criteria from the start and to communicate which assumptions require more patience. This will help to manage any initial expectation gaps.”